Purpose

Westside Chiropractic (“we,” “our,” or “us”) is committed to protecting the privacy and security of personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, westsidechiro.ca.

Information We Collect

We may collect the following types of personal information:

a) Information You Provide Voluntarily

• Name
• Email address
• Phone number
• Health-related information (if submitted through forms)
• Appointment requests or inquiries

b) Automatically Collected Information

• IP address
• Browser type and device information
• Pages visited and time spent on the site
• Cookies and similar tracking technologies

How We Use Your Information

We use your personal information to:

• Respond to inquiries and appointment requests
• Provide chiropractic and related healthcare services
• Improve website functionality and user experience
• Communicate important updates or clinic information
• Comply with legal and regulatory requirements

Consent

By using our website or submitting your personal information, you consent to the collection, use, and disclosure of your information as outlined in this policy. You may withdraw consent at any time, subject to legal or contractual restrictions.

Disclosure of Information

We do not sell or rent your personal information. We may disclose information:

• To authorized staff and healthcare providers within our clinic
• To third-party service providers (e.g., Jane app booking systems, IT support) who are bound by confidentiality obligations
• When required by law or regulatory authorities

Safeguards

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, loss, misuse, or disclosure.

Cookies and Tracking Technologies

Our website may use cookies to enhance your browsing experience. You can adjust your browser settings to refuse cookies; however, this may affect website functionality.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

Access and Correction

You have the right to request access to your personal information and to request corrections if it is inaccurate or incomplete. Requests can be made using the contact information below.